Arrow Creative is committed to protecting and respecting our customers’ privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By visiting our website, you are accepting to the practices described in this policy.

Any questions regarding this Policy and our privacy practices should be sent by email to: rr@seethearrow.com or by writing to: Arrow Creative, 20 Wards Drive, Muir of Ord IV67PX

Who are we?

Arrow Creative is a brand and marketing consultancy located in Muir of Ord, Ross-shire, Scotland. UK

How do we collect information from you?

We obtain information about you when you request or purchase a service, complete a form on our website or complete a survey and/or when you report a problem with our site.

What type of information is collected from you?

The personal information we collect might include your personal and business name, home and business address, email address, website, telephone numbers and any work colleague details that work for your business.

How is your information used?

We may use your information to:

•    process consultancy orders that you have submitted;

•    to carry out our obligations arising from any contracts entered into by you and us;

•    seek your views or comments on the services we provide;

•    notify you of changes to our services;

•    disclose information to third parties for delivery purposes.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

How you can access and update your information

The accuracy of your information is important to us. If you change address, or if any of the other information we hold is inaccurate or out of date, please email us at: rr@seethearrow.com or by writing to: Arrow Creative, 20 Wards Drive, Muir of Ord IV67PX 

Cookies

Cookies are bits of electronic information that a website can transfer to your hard drive to help tailor and keep records of your visit to the Site. Cookies allow us to better customise visits to the Site to your individual preferences, helping us provide you with the best possible service on our Site. Most major websites use cookies, and their use is standard on the Internet. Most Internet browsers automatically accept cookies, but you can change your settings so that you are notified whenever you are sent a cookie.

Links to other websites

Our website may contain (periodically) links to other websites run by other organisations. This privacy policy applies only to our website‚, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access these using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Marketing

Arrow Creative maintains a separate list of information purely for the purpose of creative marketing services. We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

This Policy was last updated on July 2023